Complaint Investigation Report

157208773-11-22-2021-24-AS-SPIY-C99MVQ-20211130085707

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/03/2021 and conducted by Evaluator Kelly J. McClurg

COMPLAINT CONTROL NUMBER: 24-AS-20210603100512

Resident's room does not have a call assistance button

An unannounced Complaint visit was conducted on the date & during the times identified above by Licensing Program Analyst (LPA) K. McClurg & Licensing Program Manager (LPM) See Moua. LPA & LPM met with Administrator (Admin) Ramona Eleco & stated purpose of visit.

Previous visit, LPA observed call assistance button to be availble in room for Resident 1 (R1). Button tested & observed to be operational.

The Department has investigated the above allegation & determined it to be Unfounded.