Complaint Investigation Report
157208773-8-15-2022-24-AS-SMOA-CHCN36-20220816100549
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2022 and conducted by Evaluator Kamaldeep Kaur
COMPLAINT CONTROL NUMBER: 24-AS-20220406135133
Staff not properly caring for resident's wound.
Licensing Program Analyst (LPA) K. Kaur and Licensing Program Manager S. Moua conducted a subsequent complaint inspection to deliver findings. LPA and LPM met with Administrator Ramona and discussed the findings.
The Department has interviewed staff and residents, toured the facility, and reviewed records. Based on interviews conducted, observations, and records reviewed, the above allegations are Unsubstantiated. The facility implemented monthly pest control services in every room of the facility. The facility is cleaned on a daily basis by three housekeepers. LPA and LPM did not observed overflow of trash. Residents with wounds are on hospice and wound care is provided by hospice or home health by skilled medical professionals.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction