Complaint Investigation Report
157208773-8-10-2022-24-AS-MHON-CJ4UMN-20220909154233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2022 and conducted by Evaluator Alexandria Walton
COMPLAINT CONTROL NUMBER: 24-AS-20220707070324
Staff inappropriately touched resident while in care
Staff made inappropriate comments to resident while in care
Resident's air conditioning is in disrepair
On 08/10/2022, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above the allegations. LPA introduced self, stated the purpose of the visit and reqeusted to meet with the Administrator. LPA met with Ramona Eleco.
Today's visit included interviews and a facility tour. Based on interviews conducted and observation, the allegations: Staff inappropriately touched resident while in care; Staff made inappropriate comments to resident while in care; Resident's air conditioning is in disrepair are UNSUBSTANTIATED. Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur.
No deficiencies issued during today's visit.
An exit interview was conducted with Administrator. A copy of this report was discussed and provided to Administrator, Ramona Eleco, whose signature on this form confirms reciept of this document.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction