Complaint Investigation Report

157208773-2-2-2022-24-AS-MHON-CBXM22-20220224081248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/02/2021 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20211202110000

Resident developed pressure injuries due to being left in wheelchair extended periods of time.

Facility did not provide proper bed for resident.

On 02/02/22, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings on the above allegations. LPA met with Administrator Ramona Eleco and stated purpose of visit.

During the course of the investigation, the Department conducted interviews, toured the facility and reviewed records. LPA interviewed resident and staff. Staffs stated resident was provided with a bed upon arrival at facility. Residents records were reviewed, and interviews were conducted that confirmed no pressure injuries developed due to resident being left in wheelchair for an extended period.

Based on records reviewed and interviews conducted, the allegations above are UNFOUNDED, meaning they were false, could not have happened, and/or are without reasonable basis. We have therefore dismissed the complaint.

Exit interview conducted. As a COVID-19 precautionary measure, a copy of this report will be provided via email. Report signed on-site.