Complaint Investigation Report

157208773-8-17-2021-24-AS-SPIY-C63QSK-20210820122539

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/03/2021 and conducted by Evaluator Lady Cabrera

COMPLAINT CONTROL NUMBER: 24-AS-20210803084904

Facility staff is mismanaging resident's money

Facility staff is chemically restraining resident

Facility staff is not ensuring residents have access to an adequate amount of liquids

Facility staff are not properly supervising residents

Licensing Program Analyst (LPA) Lady Cabrera conducted the complaint investigation visit to the facility.

During the course of this investigation LPA interview staff and reviewed facility records relevant to the complaint investigation. There is no preponderance of evidence to prove the violations (Facility staff is mismanaging resident's money, Facility staff is chemically restraining resident, Facility staff is not ensuring residents have access to an adequate amount of liquids, Facility staff are not properly supervising residents) occurred as alleged by the complainant.

This agency has investigated the complaint alleging the above violations. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Administrator was provided with the LIC9099. Exit interview conducted.