Complaint Investigation Report

157206724-10-3-2024-24-AS-SMOA-D9XKR8-20241011080730

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/19/2024 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20240919154359

Assistant Administrator Sharnpreet "Pree" Malhi

Staff do not allow resident to have visitors while in care.

Staff do not allow resident to leave the facility while in care.

On 10/03/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduce self, stated the purpose of the visit and met with Assistant Administrator Sharnpreet "Pree" Malhi.

During the course of the investigation, interviews were conducted, and records were reviewed. The resident has not have any visitors that were denied visitation. The resident is not able to leave the facility unassisted without consent from conservator and have left the facility on multiple occasions with conservator.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED. Exit interview conducted. A copy of this report was provided to Assistant Administrator.