Senior Care Records.

Complaint Investigation Report

Heritage Living II, Bakersfield08/10/2023Licence 157206725

Census5
Date signed08/10/2023 11:02:36 AM
The inspector’s account

157206725-8-10-2023-24-AS-SPIY-CUXMCL-20230822092942

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/07/2023 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20230807081147

Licensee Tina Melhi and Administrator Sharnpreet Grewal

Licensing Program Analyst (LPA) Shawna Doucette conducted a visit to commence a complaint investigation. LPA identified herself and discussed the purpose of the visit and the elements of the allegations with Licensee Tina Melhi and Administrator Sharnpreet Grewal.

LPA obtained document from primary doctor referring R1 to skilled nursing as of 7/19/23. LPA reviewed and obtained copies of R1's file. LPA obtained copies of R1's 30 day notice to facility to move, which is dated June 30, 2023. LPA obtained copies of conservator information. LPA conducted interviews with Staff and Kern Behavioral Rome Team Supervisor.

This agency has investigated the complaint alleging, Resident was illegally evicted We have found that the complaint was UNFOUNDED, which means the the allegation could not have happened, and/or is without reasonable basis, therefore we have dismissed the complaint.

A exit interview was conducted with Administrator Sharnpreet Grewal and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction