Complaint Investigation Report

157209304-1-29-2024-24-AS-BCHN-D4EPXT-20240417114250

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/25/2024 and conducted by Evaluator Sarah Hurt

COMPLAINT CONTROL NUMBER: 24-AS-20240125152348

Facility Medication Techniicna, Melinda Alfano

Staff are preventing resident from having visits

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to open a complaint investigation. LPA met with facility staff facility Medication Technician, and explained the purpose of today's visit. LPA Hurt also read the report vis phone to Facility Wellness Director, Tiffany Luaces

Regarding the allegation Staff are preventing resident from having visits. The facility has not sent any communication to Resident 1's Responsible Party excluding anyone from visiting Resident 1 at the facility. Based on the information received, we have found that the complaint is Unfounded, meaning that the allegation is false, could not have happened, and/or is without reasonable basis, therefore is dismissed.

Exit interview conducted with, Medication Technician Melinda,Alfaro , and a copy of this report provided.