Complaint Investigation Report

Based on interviews conducted and records review, the allegations: Resident fell resulting in an injury while in care and Staff did not provide proper medical attention for resident are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted. A copy of this report was discussed and provided to the Administrator, Nora Lopez, whose signature on this form confirms receipt of this document.