Complaint Investigation Report

157209320-8-6-2024-24-AS-SPIY-D85KK9-20240814075759

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/09/2024 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20240509092937

Staff is financially abusing residents in care.

Licensing Program Analyst (LPA) Shawna Doucette and Kamaldeep Kaur conducted a visit to commence a complaint investigation. LPA's identified themselves and discussed the purpose of the visit and the elements of the allegations with Administrator Ty Scherer.

LPA's interviewed staff and reviewed records. After reviewing records and conducting interviews, LPA was unable to determine whether or not staff are financially abusing residents.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report was provided.