Complaint Investigation Report

157209320-2-25-2026-24-AS-SMOA-DS3LAS-20260311083536

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/20/2026 and conducted by Evaluator Vadim Gorban

COMPLAINT CONTROL NUMBER: 24-AS-20260220093000

Staff did not provide a safe environment for residents in care.

On 02/24/2026, Licensing Program Analyst(LPA) V Gorban arrived at the facility unannounced to commence complaint investigation and deliver finding. LPA spoke with Administrator Ty Scherer and announced the purpose of the inspection. Administrator assisted LPA with the visit.

LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk.

During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Based on observations, the interviews conducted, and the information received during this investigation facility staff responded to R1 behavior to provide safe environment for residents in care. Although, the alleged violation occur, the preponderance of evidence standard has not been met; therefore, the above allegation us found to be unsubstantiated.

Exit interview conducted and a copy of the report was provided to administrator for facility records.