Complaint Investigation Report

157203395-5-14-2025-24-AS-SPIY-DHDQH7-20250606121037

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/24/2025 and conducted by Evaluator Melinda Medina

COMPLAINT CONTROL NUMBER: 24-AS-20250224120511

Staff leave residents soiled residents for extended period of time.

On 5/14/2025, Licensing Program Analyst (LPA) M. Medina conducted an unannounced subsequent complaint visit to conduct additional interviews and deliver findings. LPA introduced self, presented identification and allowed entrance. LPA met with Jeffrey Toomer, Executive Director/Administrator and Sarah Archuelta-Weaver, Health and Wellness Director to conduct visit.

During complaint investigation, LPA toured facility, reviewed resident files, and conducted interviews. This department had insufficient information regarding the allegations listed above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disprove that the allegations occurred therefore the allegations are UNSUBSTANTIATED.

No deficiencies issued during this complaint visit . Exit interview conducted. A copy of this report was provided to Administrator for facility records