Complaint Investigation Report

157203395-6-23-2023-24-AS-MHON-CTGMN4-20230706094452

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/15/2023 and conducted by Evaluator Melinda Medina

COMPLAINT CONTROL NUMBER: 24-AS-20230315113913

Staff neglect resulted in resident hospitalization

On 06/23/23, Licensing Program Analyst (LPA) M. Medina arrived unannounced to conduct a complaint investigation. LPA introduced self, stated the purpose of the visit. LPA met with Jeffrey Toomer, Executive Director and Sarah Weaver, Health and Wellness Director to conduct today's visit.

During complaint investigation LPA conducted interviews and reviewed facility records. Upon review of facility records, R1 has not been a resident of Independent Living, Assisted Living or Memory Care.

This Department investigated the complaint alleging facility staff neglect resulted in resident hospitalization. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

No deficiencies issued during this inspection. Exit interview conducted. A copy of this report was provided to Executive Director for facility records.