Complaint Investigation Report

134604417-8-24-2023-08-AS-DPOL-CV8RTF-20230831131810

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/03/2022 and conducted by Evaluator Renita Hall

COMPLAINT CONTROL NUMBER: 08-AS-20221103085230

Staff are not administering medication as prescribed.

Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to deliver findings. LPA was allowed entry by Gabriela Zamora, Manager. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Manager.

On November 3, 2022 it was alleged that Staff are not administering medication as prescribed. Records reviewed for medication administration shows staff administered medication when required.

This Department has investigated the allegation that staff are not administering medication as prescribed found that the preponderance of the evidence was not met; therefore, the allegation is deemed unsubstantiated. An exit interview was conducted and a copy of this report along with the Licensee Rights (LIC 9058) were provided to the Manager. Her signature on this form confirms receipt of the documents.