Facility Evaluation Report

Licensing Program Manager (LPM) Lizzette Tellez conducted an unannounced case management visit to address deficiencies observed during a complaint visit. LPM identified herself and was granted entry. LPM met with Facility Manager, Gabriela Zamora, and discussed the purpose of the visit.

On today's date, LPM visited the facility to commence a complaint visit. Upon attempting to enter the facility, LPM observed the facility entrance/exit door to be locked. Facility staff engaged an unlocking mechanism from the front desk and allowed LPM entry into the facility. Upon attempting to exit the facility, a button located at approximate shoulder level needed to be engaged in order to unlock the door. Review of facility records revealed that the licensee did not obtain approval from the Fire Authority or licensing agency prior to use of the locking mechanism.

A deficiency was cited in accordance with California Code of Regulations, Title 22. Additionally, a civil penalty in the amount of $500 was assessed. An exit interview was conducted with Facility Manager, Gabriela Zamora. A copy of this report, and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.