Complaint Investigation Report

medications based on their vital signs. Outside source 2 (OS2) interview also indicated that R1 had a history of refusing medication in different medical and care settings.

It was also alleged that facility did not arrange medical care for resident. OS1 and OS2 confirmed that R1 had a history and pattern of refusing care, including seeing medical professionals. A psychiatrist not employed by the facility provided care to many residents at the facility, including R1. MAR showed that R1 was prescribed medications by a nurse practitioner and a psychiatrist around January 2023, indicating that R1 had met with medical professionals.

Based on the evidence obtained during the complaint investigation, the allegations that resident did not receive medication as prescribed and facility did not arrange medical care for resident is/are found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with House Manager; a copy of this report and Licensee's Rights (LIC9058) were provided.