Complaint Investigation Report

Based on records reviewed and interviews, a preponderance of evidence exists, and the complaint allegation is substantiated. A deficiency was cited per California Code of Regulations, Title 22 [refer to the attached LIC 9099-D], and an immediate civil penalty of $500 was assessed [refer to the attached LIC 421IM (07/17)] for fire clearance violation.

A Plan of Correction was jointly developed with Guevara and Zamora. An exit interview was conducted with the administrator, to whom a copy of this report, the Confidential Names List (LIC 811), and the Licensee/Appeal Rights (LIC9058 01/16) were provided via E-mail.