Complaint Investigation Report

Staff were right there and able to intervene and redirect C1 and assist C2. Interviews revealed the second incident took place, while the clients were getting ready to pass out candy for Halloween. C2 was sitting on the couch knitting and interviews revealed that unprovoked, C1 lunged at C2 and started hitting them on the head with a closed fist and grabbed C2 by the neck attempting to choke them. Interviews revealed that staff immediately got C1 away from C2 and redirected C1 again. Interviews revealed that staff called law enforcement and they arrived shortly after. Interviews revealed C2 was transported to the hospital via ambulance because of a complaints of headache and neck pain. Interviews revealed that a 30 day eviction notice was given to C1 on 10/21/2024 due to their behaviors. Interviews revealed that C1 has a history of being aggressive. Interviews also revealed there were previous incidents where C1 has kicked and punched several employees.

Based on the evidence obtained from interviews, and record review the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, the complaint allegation is unsubstantiated. An exit interview was conducted with Maria Negrete, Administrator and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.