Complaint Investigation Report

Interviews revealed C1 did not have any bruises or marks on them. C1 kept pointing to their stomach and saying it hurt. Once seen by the doctor they were released with no new orders.

Interviews revealed that S1 was terminated on 10/25/2024. Interviews with Administrator revealed S1 denied the allegation. Interviews with other staff revealed they have not seen S1 hit any clients at any time. Interviews revealed that S1 usually worked the overnights and mainly worked by themselves.

The investigation did not produce supporting evidence or supporting witness statements to substantiate that staff hit client in care. Based on the evidence obtained from interviews, and record review, the complaint allegation is unsubstantiated. An exit interview was conducted with Maria Negrete, Administrator & Merly Ypina, Caregiver and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.