Complaint Investigation Report

Resident sustained unexplained injury while in care Licensee was not at facility at the time of the follow-up call on August 18, 2020. Unable to conduct interviews with staff. Currently no indication of a fall or injury at this time. Medical assessment record shows that resident was a fall risk.

Based on the review of documentation, the allegations of: Staff chemically restrain resident and Resident sustained unexplained injury while in care is Unsubstantiated due to a lack of conclusive evidence. A finding that is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted with Sikalalic Garcia, Manager . A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Administrator and her signature on this report confirms receipt of the Licensee Rights.