Complaint Investigation Report

134601177-4-1-2026-08-AS-LTEZ-DT92CP-20260417171703

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/01/2025 and conducted by Evaluator David Roman

COMPLAINT CONTROL NUMBER: 08-AS-20250401102950

EASTER SEALS SOUTHERN CALIFORNIA EL CENTRO

Licensing Program Analyst (LPA) David Roman conducted an unannounced visit to conduct a follow up investigation and deliver findings in the above complaint allegation. LPA identified himself and discussed the purpose of the visit with Facility Director, Irma Gamboa.

On April 01, 2025, Community Care Licensing Division (CCLD) received a complaint alleging facility staff inappropriately touched a client. During the investigation, LPA D. Roman collected pertinent facility records, conducted interviews with residents, staff, and outside sources. Interviews revealed contradicting information regarding the above mentioned allegation.

Based on evidence obtained, the preponderance of evidence standard was not met, therefore, the allegation was unsubstantiated.

An exit interview was conducted with Facility Director, Irma Gamboa, to whom a copy of this report and Licensee/Appeals Rights were provided.