Complaint Investigation Report

Interviews revealed the staff at C1s facility reported to the day program that they saw a bruise when C1 got home from program and reported it to the program the next day. Interviews revealed the client has a behavior where they throw them selves down to the ground and start yelling. Interviews revealed the staff attempted to assist C1 with getting up off the floor and interviews revealed they would never intentionally harm a client. The investigation did not produce supporting evidence to prove the client sustained unexplained injury while in care.

It was alleged that the licensee failed to report incident involving client. Interviews revealed there was nothing to report because they did not know of the bruise until the facility staff at the home mentioned it to them the next day. Interviews revealed

that once they were made aware of the bruise they reported it immediately. Interviews revealed any incident that has occurred at the facility they have always reported all incidents. The investigation did not produce supporting evidence to prove the licensee failed to report incident involving client.

Based on LPAs observations of the records review and interviews the above allegations are unsubstantiated.

An exit interview was conducted with Genevieve Garcia, Supervisor ADS, to whom a copy of this report and Licensee's Rights (LIC 9058 03/22) were provided at the conclusion of the visit.