Complaint Investigation Report

134604792-7-10-2025-08-AS-LTEZ-DUWNYS-20260610105314

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/03/2025 and conducted by Evaluator David Roman

COMPLAINT CONTROL NUMBER: 08-AS-20250403161345

Facility staff are not dispensing medication as prescribed.

Licensing Program Analyst (LPA) David Roman conducted an unannounced visit to deliver findings in the above complaint allegation. LPA identified himself and discussed the purpose of the visit with Facility Administrator, Raquel Preece

On April 03, 2025, Community Care Licensing Division (CCLD) received a complaint alleging facility staff are not dispensing medication as prescribed. According to the allegation, facility staff are not dispensing medication as prescribed to R1. During the investigation, LPA D. Roman collected pertinent facility records and conducted interviews with staff. Interviews and records reviewed revealed information pertient to accurate documentation of medication for R1.

Based on evidence obtained, the preponderance of evidence standard was not met, therefore, the allegation is unsubstantiated. An exit interview was conducted with Facility Administrator, Raquel Preece, to whom a copy of this report and Licensee/Appeals Rights (LIC 9058) were provided.