Complaint Investigation Report

LPA reviewed R1's care plan and notes regarding staff observations. LPA observed R1 routinely walked around and was at times aggressive towards staff. R1 was also noted to be a high fall risk and there were several documented falls. LPA advised facility management to conduct refresher training on documenting injuries post fall and the have staff document the healing process of those injuries.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.