Complaint Investigation Report

126803830-7-3-2024-21-AS-BMOS-D7ELLU-20240722085140

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/05/2024 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20240205165146

Facility is not following infection control plan

At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to amend this report to add additional information regarding the above allegations. On 04/05/2024 at approximately 8:30AM, LPA met with Administrator Charmin Bailey and reviewed records. Based on a review of staff training records, facility has documentation of required staff training. LPA observed additional training for special circumstances as well. LPA reviewed facility infection control plan and observed precautions implemented to decrease the risk of infection. Facility was in daily contact with local public health, signs were posted and staff were wearing proper personal protective equipment (PPE). LPA toured facility and did not find evidence to support the allegation that facility is in disrepair. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.