Complaint Investigation Report

126803830-1-9-2024-21-AS-BMOS-D4KMY2-20240422100045

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/04/2024 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20240104111022

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA met with Executive Director Charmin Bailey, toured the building and grounds, interviewed staff and reviewed records. LPA received copies of documents.

Based on interviews conducted and records reviewed, the facility became aware of several outside lights that were not operational in August of 2023. Executive Director sent a request to multiple companies for repair quotes for repair. Director submitted the received quotes to the corporate office. The lights were repaired in December of 2023. LPA reviewed Resident Council meeting notes and did not observe any reference to a lack of lighting in the Assisted living section of the facility. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.