Complaint Investigation Report

LPA observed kitchen operations during this investigation. LPA observed 2 white boards on the wall with information regarding any special diet required for a resident. Kitchen staff explained to LPA what each notation means and how they prepare the food to ensure it complies with physician order or personal preference.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.