Complaint Investigation Report
125000579-3-26-2026-21-AS-KMOA-DU3NAZ-20260514101823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Christopher Arnhold
COMPLAINT CONTROL NUMBER: 21-AS-20260326092201
Staff did not ensure that the resident's grooming care needs were met
Staff did not ensure that the resident was provided with leisure time activities
Staff did not fix the resident's bed in a timely manner
At approximately 12:45PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to investigate the above allegations. LPA met with Executive Director Larona Farnum.
This complaint was mistakenly entered for this facility. This complaint does not apply to this facility.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction