Complaint Investigation Report

126803939-11-8-2022-21-AS-BMOS-CLEN49-20221122090735

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/03/2022 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20221103121955

Staff inappropriately confiscated residents personal items

At approximately 8:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegations. LPA met with Administrator Amanda Mitchell and reviewed video footage for 11/03. LPA observed a resident wandering around and picking up halloween decorations. A staff member took the item from the resident in a safe manner. As the staff was taking the item, the resident turned and began to sit in a reclining chair behind them. The video showed the staff was ready to assist the resident into the chair, but the resident dropped into the chair. LPA reviewed additional video of staff interactions with the resident and found each encounter to be conducted in a safe and respectful manner. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. No citations issued.