Complaint Investigation Report

126803254-2-3-2022-21-AS-BMOS-CCBVYM-20220308155122

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/26/2022 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20220126121641

At approximately 10:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility to conduct an investigation into the above allegations. LPA met with Administrator Allison Fitch and toured the facility. The facility was clean and at a comfortable temperature. LPA observed there was a repair in process on one of the hallway ceilings to repair a water leak. Screens were observed to be on most windows, however, the facility currently has a resident that is knocking screens out of the windows. LPA observed the screens on the ground in front of the windows. The fire alarm system recently had an issue but it was addressed by an outside contractor. LPA was informed that a helper was brought in to assist the maintanance person to paint some rooms. The helper was then offered a position to work at the facility. They were not assisting residents and was supervised by the maintance person at all times. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.