Complaint Investigation Report

Staff does not ensure resident medications are properly managed

Staff does not ensure medications no longer in use are properly discarded

Based on documents obtained and statements reviewed for January 2025, the department determined that there was insufficient evidence that any medication errors have occurred. Documents obtained show that all current medications were administered and logged correctly for residents per their doctor’s orders. Five (5) staff interviews indicated that staff were not aware of any medication errors. Five (5) resident interviews expressed no concerns with medication management. Based upon the information obtained during investigation, the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted. Report left with facility.