Complaint Investigation Report

092700750-7-16-2026-59-AS-LMUZ-DW6R24-20260720123742

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/13/2026 and conducted by Evaluator Talwinder Bains

COMPLAINT CONTROL NUMBER: 59-AS-20260713101403

Staff do not wear hairnets while handling food for residents.

Staff serving residents cross-contaminated food.

On 7/16/2026, Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced to do complaint investigation into the allegations listed above and met with Administrator Brian Bankson.

Based on facility tour, record review, staff and residents interviews, that dietary staff have their food handlers certificate and staff know how to handle and serve food. Staff interviews indicated that they were aware of infection control guidelines and there were no issues in this area. Residents interviews did not reflect any concerns with facility's food service. Facility tour indicated that staff were following infection control guidelines for food handling per Department guidelines without any concerns. Based on this information, the above allegations are UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview was conducted and a copy of the report was provided.