Complaint Investigation Report

Staff are financially abusing a resident while in care

Based on documents obtained and interviews conducted with eight (8) staff and six (6) residents, the department determined that residents have responsible parties who handle residents’ finances. Based on interviews and observation, department finds no evidence that staff in any way financially abuses any resident, therefore the allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Staff are not ensuring the residents are being properly fed

Based on documents obtained and interviews conducted with eight (8) staff and six (6) residents, the department determined that residents are being properly fed. The food supply was observed to have two (2) days’ worth of perishable and seven (7) days’ worth of nonperishable as required. Staff and resident interviews indicated that residents are provided full meals for breakfast, lunch, and dinner, including snacks between meals and a bistro open all day, therefore the allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. Report left with facility.