Complaint Investigation Report

092700750-11-26-2024-59-AS-MSEY-DBMPW9-20241204104021

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/10/2024 and conducted by Evaluator Lavinia Muscan

COMPLAINT CONTROL NUMBER: 59-AS-20241010163558

Staff are not preventing a resident from being abused by another resident while in care.

On 11/26/24, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to deliver complaint findings into the allegations listed above and met with Administrator Lydia Gravelyn.

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation.

Based on documents obtained and statements reviewed it was determined that both R1 and R2 are independent, and they do not want anyone interfering in their personal lives. Based on five staff interviews (5) it was determined that this is how the couple has always acted with each other. Staff have not observed any physical violence and stated that this couple is one of their favorite couples. R1 stated that R1 does not feel abused by R2. R1 stated that this is R2’s personality, and it has been all R2’s life, and that everyone needs to stay out of their personal business. R1 stated that R2 is just loud. Based on this, the allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. Report left with facility.