Senior Care Records.

Complaint Investigation Report

Oak Grove Senior Care, El Dorado Hills08/19/2025Licence 097001962

Census5
Date signed08/19/2025 01:04:04 PM
The inspector’s account

097001962-8-19-2025-59-AS-LMUZ-DKVV2H-20250825160309

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/18/2025 and conducted by Evaluator Lavinia Muscan

COMPLAINT CONTROL NUMBER: 59-AS-20250818145807

Licensee does not ensure the facility is free from pests.

On 08/19/25, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to open and investigate complaint findings into the allegations listed above and met with Administrator Jennifer HInch.

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows:

Based on interview with the Administrator, the department determined that the allegation is regarding a sister facility; therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. Report left with facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction