Complaint Investigation Report
092700163-1-23-2026-59-AS-LMUZ-DQQQGY-20260127111016
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2026 and conducted by Evaluator Lavinia Muscan
COMPLAINT CONTROL NUMBER: 59-AS-20260122143529
RSO who is not a client allegedly resides, is present and/or has contact that may pose a risk to the health and safety of clients in care.
On 01/23/2026, Licensing Program Analysts (LPAs) Lavinia Muscan and Graham Gunby arrived at the facility unannounced to deliver complaint findings into the allegation listed above and met with Administrator, Jose Santos.
Based on evidence obtained during the course of this investigation, the Department has Substantiated that an individual who has been convicted of a crime for which registration Assignment of the investigation: as a Registered Sex Offender (RSO) is required, is residing at the facility or has presence/contact that may pose a risk to the health and safety of the client(s) in care at a facility licensed by the department. This is a factual determination based on all the facts and circumstances of the case. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D page. Immediate civil penalty of $500.00 was issued today. Failure to correct shall result in civil penalties.
Exit interview conducted. Appeal Rights and copy of the report provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction