Complaint Investigation Report

Staff are financially abusing resident in care

Throughout the course of the investigation the department conducted interviews and reviewed documentation relevant to the allegation: Staff are financially abusing resident in care. The department reviewed resident documentation, licensee documentation, and bank records. The department reviewed R1’s bank statements and observed multiple withdrawals each month for much of their stay at the facility. Interviews with licensee indicated they did not manage resident money or keep track of R1 spending. Interview conducted with resident (R1) revealed that no financial abuse occurred and/or that financial maleficence has occurred therefore the allegation above is UNFOUNDED. This agency has investigated this complaint. We have found the complaint was UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis.

Exit interview conducted and copy of report provided to licensee.