Complaint Investigation Report

Staff shaved resident without resident’s consent.

An investigation has been conducted regarding the above allegation. During an interview S1 stated that they asked R1 what happened to R1’s face. R1 stated that while he was in the shower, S2 dry shaved R1 on their face with no cream, just water. R1 also stated that they were not asked if they wanted to be shaved. Based on interviews conducted, S2 violated R1’s personal rights therefore the allegation above is substantiated. Based on the departments observations, interviews conducted, and record(s) reviewed, the preponderance of evidence standard has been met, therefore the above allegation(s) is/are found to be SUBSTANTIATED. California Code of regulations are being cited on the attached LIC9099D.

Exit interview was conducted with Administrator and a copy of this report was provided to the facility. The signature of the Administrator on these forms acknowledges receipt of these documents. Appeal rights were provided.