Complaint Investigation Report

Regarding the allegation that there is Not enough staff to meet the needs of the residents, through interview of 5staff and 4 residents, LPA learned that there were times earlier in the year when staff called in or quit, when staff in the facility was short. LPA learned that there were times when outside agency staff was called in to assist. However, in speaking with staff and residents, LPA found no evidence to prove that the number of staff led to any resident’s needs not being met. Therefore, the allegation is UNFOUNDED.

A finding that the allegation is UNFOUNDED means that it is false, could not have happened, and/or is without a reasonable basis.