Facility Evaluation Report

On 06/02/2026 at 4:30 p.m., Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct a Case Management visit. LPA met with Administrator, Elizabeth Cortes, and advised her of the purpose of the visit.

While conducting complaint investigation #15-AS-20260129093204 on 06/02/2026, during record review and observation, LPA observed that Resident 1’s (R1) Appraisal Needs and Services Plan had not been updated since 12/26/2024. In addition, LPA observed that R1 is currently bedridden and receiving hospice services in a shared bedroom. The bedroom in which R1 currently resides is not an approved bedridden room. Furthermore, the facility did not have a signed written agreement between roommates acknowledging that one resident is receiving hospice services.

Deficiencies were observed and cited from the California Code of Regulations, Title 22 (see LIC809D). Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided