Complaint Investigation Report

This is an amendment to an original LIC9099-C report issued on 11/26/2024.

Allegation: Licensee does not ensure that resident's room is adequately cleaned.

Based on interviews with R2, R3, and R4 residents' rooms are cleaned daily. R2, R3 and R4 stated that the housekeeping staff thoroughly sweeps, mops and cleans their rooms daily. R2 stated that the housekeeper thoroughly sweeps, mops and cleans their bathroom two (2) times a week. R1's bedroom and bathroom is scheduled to be cleaned two (2) times a week.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.