Complaint Investigation Report
On the allegation “Facility did not provide adequate food service” LPA observed the current food service including but not limited to food available in the pantry, refrigerator, and meals being served. LPA observed the food service satisfactory. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable therefore the allegation is unsubstantiated
On the allegation “Staff did not provide adequate care” LPA attempted to identify the previous staff and residents for the time frame of the allegation. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable. LPA observed that the current staff and facility provide adequate care therefore the allegation is unsubstantiated
On the allegation “Staff not competent and sufficient to provide care” ” LPA attempted to identify the previous staff and residents for the time frame of the allegation. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable. LPA observed that current staff are up to date on all training's and competent to provide care therefore the allegation is unsubstantiated
On the allegation “Facility did not address residents change in condition” LPA attempted to identify the previous staff and residents for the time frame of the allegation. LPA was unable to obtain any records for R1. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable therefore the allegation is unsubstantiated
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Exit interview conducted and a copy of this report provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction