Complaint Investigation Report

The complaint alleges that staff discriminated against the resident.

The LPA interviewed the Complainant by phone. At the facility, the LPA reviewed documentation concerning Resident R1. The LPA also interviewed Resident R2 and R3, as well as the PD and Staff Members S1 and S2. Both of the residents, R2 and R3, stated that they had never been discriminated against by any staff member. The PD and both staff members denied that they or any of their colleagues acted in a discriminatory toward Resident R1. The data collected does not support the allegation.

The complaint alleges staff were sleeping while on duty.

The LPA interviewed the Complainant by phone. At the facility, the LPA interviewed Resident R2 and R3, as well as the PD and Staff Members S1 and S2. Both of the residents, R2 and R3, stated that they had never witnessed any staff sleeping on the job and that during the night had regular checks by the staff. The PD stated that there was no evidence that any staff members had slept while on the job. The data collected does not support the allegation

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it; therefore, the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report was provided.