Senior Care Records.

Complaint Investigation Report

Lafayette Heights Residential Care II, Walnut Creek02/27/2025Licence 075601519

Census0
Date signed02/27/2025 05:02:36 PM
The inspector’s account

The complaint alleges that staff do not ensure the facility telephone is being answered.

The LPA called the facility and the call was answered by the Licensee. The data collected does not confirm the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it; therefore, the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction