Facility Evaluation Report
On 12/09/2025 at 2:00 PM, Licensing Program Analysts (LPAs) L. Alexander and K. Nguyen arrived unannounced to conduct a case management visit. LPAs met with Executive Director (ED) Dolly Bindar and explained the purpose of the visit.
During a complaint investigation (#15-AS-20241029121159) conducted on 10/16/2025, LPAs reviewed records and obtained witness statements related to an incident involving Resident (R1).
On 10/13/2025, LPAs interviewed Witness (W2), who stated that on or about 07/01/2024, R1 attempted to sit in a chair, stumbled, and fell while Witness (W3) was on a FaceTime call with W2. W2 stated they received a call from W3 advising of the fall and drove to the facility. Upon entering R1’s apartment, W2 stated they observed R1 on the floor and assisted R1 back to a standing position.
W2 reported remaining with R1 in the apartment while watching television. W2 stated that facility staff entered the apartment to assess R1; however, W2 advised staff that R1 was okay and stated that emergency services were not needed. W2 reported assisting R1 into bed and then leaving the facility.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction