Complaint Investigation Report

075600353-7-12-2024-15-AS-YFLS-D7GSF5-20240724134947

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/03/2024 and conducted by Evaluator Alona Gomez

COMPLAINT CONTROL NUMBER: 15-AS-20240703135252

Staff are not providing residents adequate food service

On 7/12/2024 at 4:30 PM, Licensing Program Analyst (LPA) A Gomez arrived unannounced to conduct an initial 10-day complaint investigation and deliver findings in regard to the allegation above. LPA met with Maintenance Director, Kaila Homolka (MD) and explained the purpose of the visit. Executive Director was unavailable and approved MD to sign.

During the visit LPA obtained copies of restaurant menu, bistro menu, and weekly specials menu. LPA toured kitchen and observed food of good quality and variety. LPA also interviewed 2 residents who all stated that they are satisfied with the food service.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.