Senior Care Records.

Complaint Investigation Report

Watermark at San Ramon, the, San Ramon05/19/2023Licence 079200962

Census53
Date signed05/19/2023 03:09:45 PM
The inspector’s account

This agency has investigated the complaint that staff are not providing key fobs for access to the facility and staff are retaliating against an authorized representative . We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction