Senior Care Records.

Complaint Investigation Report

Ivy Park at San Ramon, San Ramon01/13/2025Licence 079201116

Census140
Date signed01/13/2025 10:33:26 AM
The inspector’s account

On 10/14/2024 LPA spoke with W1 over the phone who initially stated that S1 was taking pictures of residents apartments and was stealing blankets from their rooms. LPA requested that W1 send the pictures to them so they could verify this information. LPA never received pictures although W1 said they had access to them. When LPA called W1 back they stated that they have been advised to not discuss the matter further by police.

LPA submitted a request to San Ramon Police Department for records related to S1 and any allegations and did not receive anything back.

LPA spoke with ED and found that there were no reports of residents missing any blankets or other items from their rooms. Any items that were reported lost for residents were found and deemed to have been misplaced.

S1 no longer works at the facility and resigned after taking a leave of absence for 2 weeks. S1 took a leave of absence due to the harassment from the individual making false claims.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction