Senior Care Records.

Facility Evaluation Report

Ivy Park at San Ramon, San Ramon03/24/2026Licence 079201116

Capacity162
Census158
Date signed03/24/2026 11:14:49 AM
Name of licensing program analystAlona Gomez
Name of licensing program managerYvonne Flores-Larios
The inspector’s account

On 3/24/2026 at 10:50 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct a Case Management visit. LPA met with Executive Director, Gilbert Castro and explained the purpose of the visit.

While LPA A Gomez was conducting a complaint investigation (15-AS-20250820161102) LPA found through interviews an incident reports that facility is not providing adequate care and supervision. LPA found that on 8/13/2025 R2 entered R1’s room without staff knowing during mealtime due to staff not monitoring residents being brought down to dining. LPA interviewed staff (S1) who stated that at the time of the incident “there was not a system in place to ensure the monitoring of residents being brought down to dining and that it was common for residents to wander off.” R1 and R2 were both memory care residents.

The deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction