Senior Care Records.

Complaint Investigation Report

Ivy Park at San Ramon, San Ramon09/26/2025Licence 079201116

Census146
Date signed09/26/2025 10:35:50 AM
The inspector’s account

It was alleged that the Staff did not administer the resident's medications as prescribed- Substantiated

During the course of investigation, LPA interviewed staff, record review, and other evidence gathered during the investigation, the allegation that staff did not administer the resident’s medications as prescribed was found to be substantiated. Records indicate that staff failed to follow the physician’s orders regarding medication administration, resulting in missed and/or delayed doses. This practice poses a potential health and safety risk to residents in care.

The following deficiencies were observed see LIC 809D and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties.

An exit interview was conducted, and a copy of this report and appeal rights is provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction